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the cloud doesn't work. I can#t upload a new folder. Is says synchronization failed. The link below leads to a not existing page.
Thanks for reporting the issue.
Would you be able to collect and upload log files from your system?
Here is a link to an article about the tool with a link to download it.
Log Collector Tool
The tool will create a zip file on the desktop of all the log files. Please could you send us your logs (firstname.lastname@example.org) using the tool.
Engineering may have some additional questions but this will help us get started.
[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]