Highlighted

Profile name on a shared file page

Explorer ,
Apr 21, 2018

Copy link to clipboard

Copied

Firstly, Adobe's chat support is terrible. I've been transferred to a dedicated team during a chat session quite a number of times. All of them have Indian names and none of them are capable to answer my question and not talking about resolving an issue.

So maybe community crowd could help me or at least tell if it's possible at all to do what I want. And it's pretty simple.

When I share a file, I get a link and on the page in the top left I can see my Account Holder name. Is there any way I can make my Profile name to be shown there instead of Account Holder name? If it is, how can I change that?

Thanks

P. S. It seems support chats with multiple clients at once, because one somehow managed to understand, that I need to get my my address on the invoice correct... I believe (s)he mixed up chat windows

Topics

File sync

Views

181

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Profile name on a shared file page

Explorer ,
Apr 21, 2018

Copy link to clipboard

Copied

Firstly, Adobe's chat support is terrible. I've been transferred to a dedicated team during a chat session quite a number of times. All of them have Indian names and none of them are capable to answer my question and not talking about resolving an issue.

So maybe community crowd could help me or at least tell if it's possible at all to do what I want. And it's pretty simple.

When I share a file, I get a link and on the page in the top left I can see my Account Holder name. Is there any way I can make my Profile name to be shown there instead of Account Holder name? If it is, how can I change that?

Thanks

P. S. It seems support chats with multiple clients at once, because one somehow managed to understand, that I need to get my my address on the invoice correct... I believe (s)he mixed up chat windows

Topics

File sync

Views

182

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 21, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Apr 26, 2018

Copy link to clipboard

Copied

Anyone? Is there really no way to change that?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...