"Used" storage 2x of files in folder

Jun 10, 2018

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I've got about 1,110 photos in my "Creative Cloud Files" folder on my PC that take up about 8GB on my hard drive. When I look at my Creative Cloud Assets, it shows that about 16GB is being used. I can only think there are duplicate files I can't see somewhere. How do I free up this extra space?

Hi,

Are you able to see items in the Archive in the browser at Adobe Creative Cloud

File deletion is a two-stage process (think the Trash on Mac OS or the Recycle Bin on Windows). Deleting files in the Creative Cloud Files folder on your computer moves them to the Archive. From the Archive you can restore or permanently delete items.

This doc has instructions for how to empty the Archive (permanently delete the online files) if needed:

http://helpx.adobe.com/creative-cloud/help/sync-files.html

Thanks,

Puneet Aggarwal

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File sync

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"Used" storage 2x of files in folder

Jun 10, 2018

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I've got about 1,110 photos in my "Creative Cloud Files" folder on my PC that take up about 8GB on my hard drive. When I look at my Creative Cloud Assets, it shows that about 16GB is being used. I can only think there are duplicate files I can't see somewhere. How do I free up this extra space?

Hi,

Are you able to see items in the Archive in the browser at Adobe Creative Cloud

File deletion is a two-stage process (think the Trash on Mac OS or the Recycle Bin on Windows). Deleting files in the Creative Cloud Files folder on your computer moves them to the Archive. From the Archive you can restore or permanently delete items.

This doc has instructions for how to empty the Archive (permanently delete the online files) if needed:

http://helpx.adobe.com/creative-cloud/help/sync-files.html

Thanks,

Puneet Aggarwal

TOPICS
File sync

Views

279

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 10, 2018 0
Adobe Employee ,
Jun 12, 2018

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Hi,

Are you able to see items in the Archive in the browser at Adobe Creative Cloud

File deletion is a two-stage process (think the Trash on Mac OS or the Recycle Bin on Windows). Deleting files in the Creative Cloud Files folder on your computer moves them to the Archive. From the Archive you can restore or permanently delete items.

This doc has instructions for how to empty the Archive (permanently delete the online files) if needed:

http://helpx.adobe.com/creative-cloud/help/sync-files.html

Thanks,

Puneet Aggarwal

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Translate

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Jun 12, 2018 0