Re: Creative Cloud Syncing never ending / doesnt stop / continuously going

Community Beginner ,
Jan 12, 2017 Jan 12, 2017

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How this is solved please, like every thing in this forum ?

Core sync is the biggest crap on my computer… taking 100% CPU for hours and hours for NO REASON.

File sync NEVER END…

and all that since 2014…

still no valid technical response so far, no magic update neither.

I'm starting to be very pissed off by adobe.

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Adobe Employee ,
Jan 17, 2017 Jan 17, 2017

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Hi Gael,

Sorry to hear about your difficulties. I'll need to collect some information from you to better understand the issue.

I would want to ensure you have the latest version of the Creative Cloud app installed to start with.

If you open the Creative Cloud app you can access the preferences from the gear icon in the top right. From there it should list the app version in the general section. Could you check that and post back which version you are running? Also, what operating system are you using?

Thanks,

- Dave

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Community Beginner ,
Jan 20, 2017 Jan 20, 2017

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hi, i'm running on OSX 10.12.2 with adobe Creative Cloud 3.9.1.335

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Engaged ,
Jan 17, 2017 Jan 17, 2017

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Hi Dave,

As you know, I have the same issue and it still hasnt beed adressed. I send you a link to the log file that you wanted. But to this day have not reveived any response.

Cheers

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Engaged ,
Jan 17, 2017 Jan 17, 2017

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