red alert flags on cc folders

New Here ,
Nov 12, 2014 Nov 12, 2014

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Safari.png hello

does anyone know why I get those nasty red flags on CC folders?

thanks

raffaella

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File sync

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Adobe Employee ,
Nov 17, 2014 Nov 17, 2014

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Hi,

Could you let me know the size of the files that are failing to sync please?

Thanks

Warner

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New Here ,
Nov 17, 2014 Nov 17, 2014

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Hello

they range from as little as 593 kb to as much as 35 MB

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Adobe Employee ,
Nov 17, 2014 Nov 17, 2014

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Hi,

Can you now send me some log files?.

The log files can be found here:

Mac: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/

Windows: C:\Users\<yourusername>\AppData\Roaming\Adobe\CoreSync\

The logs have the date in the filename, like "CoreSync-2014-03-25.log". Please compress (zip) all the CoreSync-2014-MM-DD.log files and email them to me directly at harness@adobe.com


Thanks

Warner

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New Here ,
Nov 17, 2014 Nov 17, 2014

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gladly, doing it now

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