Removed and perm deleted all Creative Cloud files but still showing i have exceeded my limit!

New Here ,
Dec 18, 2018 Dec 18, 2018

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Removed all my CC files and emptied deleted items folder, however i still cannot save to the cloud as it continues to tell me I am out of space. Very frustrating, please help!

Thanks!

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File sync

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Adobe Community Professional ,
Dec 18, 2018 Dec 18, 2018

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New Here ,
Dec 19, 2018 Dec 19, 2018

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Ok so I see my question was moved to a different forum but I still have no answer. Right now I am paying monthly for a product I cannot use. Is this the only method of support or is there another option?

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