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Repeated requests for Log-in [Branched from Licensing]

New Here ,
Nov 17, 2020 Nov 17, 2020

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I agree with EOS about having to confirm my identity everytime I login. How can I shut off the additional verification? I don't even have the two-step even setup on my account?

 

[Moderator branched and moved to Creative Cloud Services.]

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Community Expert ,
Nov 21, 2020 Nov 21, 2020

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Repeated requests for log-in are not normal.  Please refer to this help article for solutions.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

2 Step Verification is highly recommended for security reasons but it has nothing to do with repreated log-in requests.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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