Repetitive Logins are awful. Why, Adobe, Why!!!!

New Here ,
Aug 26, 2020 Aug 26, 2020

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It seems that ever since a recent Creative Cloud update I am having to relog in every day when I go to use the software.  This includes PRINTING TO A PDF from Word, Excel, or other Office software.

 

I go to print and am told the print is not possible as I am logged out of Acrobat and must log back in just to print.

 

Mind you, this isn't to read a .pdf, just to use the print driver.

 

This is frustrating on oh so many levels.

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Collaboration, File sync

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 26, 2020 Aug 26, 2020

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Adobe Community Professional ,
Aug 26, 2020 Aug 26, 2020

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That's not normal.  See this help article.

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Nov 26, 2020 Nov 26, 2020

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@BrianP_HKP_ , did the article actually help you? Or did someone else dub it as the "Correct answer?"

 

I read through these steps but 

  • Creative Cloud app didn't need an update
  • LAN Settings were already correct
  • WMI Services are running (always, by default)
  • I just rebooted so didn't waste my time restaring Credential Manager (also running, always by default)
  • To be honest, since I endure this crap on laptop and desktop, I ignored the uninstall/download/reinstall tip.

 

This whole insipid licensing scheme would be less insufferable if it could REMEMBER ME, so I don't have to manually key all my creds each time CC develops cranial flatulence. 

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