Copy link to clipboard
Copied
Hi,
I want to migrate several files from adobe apps in iPad with an old Adobe ID to another Adobe ID.
I have generated links to my project, open and saved it to a new account. It said “saved to “mobile creation” but the projects are not showing in the Mobile Creation folder. I’ve tried back and firth but nothing happens. I also logged out and logged back both on iPad and desktop but still the files are not showing.
Some of earlier discussion said that it takes several minutes to sync but mine still not showing after an hour.
Is there a step that I missed causing the files not showing in the new account’s folder?
Thanks in advance!
Copy link to clipboard
Copied
Hi,
I want to migrate several files from adobe apps in iPad with an old Adobe ID to another Adobe ID.
I have generated links to my project, open and saved it to a new account. It said “saved to “mobile creation” but the projects are not showing in the Mobile Creation folder. I’ve tried back and firth but nothing happens. I also logged out and logged back both on iPad and desktop but still the files are not showing.
Some of earlier discussion said that it takes several minutes to sync but mine still not showing after an hour.
Is there a step that I missed causing the files not showing in the new account’s folder?
Thanks in advance!
Have something to add?