Share Link not working lately

New Here ,
Aug 19, 2020 Aug 19, 2020

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The past few days when I try and share a link to a file in my Creative Cloud Files folder it doesn't work. It opens up a browser window and I can see the name of the file in the greyed out background but instead of loading the link I just have a white box in the middle of the screen with the spinning blue wheel.

 

I am using a Mac Mini running the latest version of OS Catalina and all my software is up to date.

 

Can anyone suggest a fix or is this an Adobe problem and if so can someone from Adobe address it please.

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Collaboration, File sync

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New Here ,
Aug 25, 2020 Aug 25, 2020

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I have the same problem

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New Here ,
Aug 25, 2020 Aug 25, 2020

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As a work around I have found if you right-click on the file and then choose "View on Website" instead of share link then you are taken to a browser window which shows the file and you can then get the link by clicking the share icon top right hand side. Works most of the time but still a bit shabby there even needs to be a work around.

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