Sharing a Link to a Folder with Subfolders Returns Error 404

Explorer ,
Apr 11, 2019

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Hello,

If I share a link to a folder that has 2 or more levels of subfolders, with files in them it will return 404 when accessing the level 2 +  folders.

Not using any special chars, also tried without any spaces on files or folder names.

I've created a Test Folder that shows the issue https://shared-assets.adobe.com/link/18f9cb43-3d27-4d76-5a68-e7829ae2d66a

You can also see the below video/gif :

xZH1f50i2Q.gif

Let me know if I should post this report elsewhere.

Thank you!

Hi,

We have addressed this problem. Could you please try your shared links again?  Thank you!

-Yukari

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File sync

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Sharing a Link to a Folder with Subfolders Returns Error 404

Explorer ,
Apr 11, 2019

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Hello,

If I share a link to a folder that has 2 or more levels of subfolders, with files in them it will return 404 when accessing the level 2 +  folders.

Not using any special chars, also tried without any spaces on files or folder names.

I've created a Test Folder that shows the issue https://shared-assets.adobe.com/link/18f9cb43-3d27-4d76-5a68-e7829ae2d66a

You can also see the below video/gif :

xZH1f50i2Q.gif

Let me know if I should post this report elsewhere.

Thank you!

Hi,

We have addressed this problem. Could you please try your shared links again?  Thank you!

-Yukari

TOPICS
File sync

Views

1.3K

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 11, 2019 0
Adobe Employee ,
Apr 12, 2019

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Hello @apintocr,

Thank you for taking time to report this problem.  We are currently investigating and will follow up asap.

Thanks again,

-Yukari

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Apr 12, 2019 1
Adobe Employee ,
Apr 15, 2019

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Hi,

We have addressed this problem. Could you please try your shared links again?  Thank you!

-Yukari

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Apr 15, 2019 2
Explorer ,
Apr 23, 2019

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Yukari Machiyama​ sorry for taking so long replying, I was on vacations

I just tested and the issue seems to be fixed, thank you very much for you and the Adobe team

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Apr 23, 2019 0
Adobe Employee ,
Apr 23, 2019

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Glad to hear that the problem has been solved on your end.  Thank you for the update!

-Yukari

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Apr 23, 2019 0