sharing creative cloud folders

New Here ,
Feb 06, 2021 Feb 06, 2021

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I'm trying to invite others to my creative cloud folders in CC Web, by every possible methods(opening folder option button, clicking share icon on top, etc) but nothing happens. no pop ups, no link, not even error indication. how can i make this work in web or is there any other way to invite ppl to folders?

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Feb 06, 2021 Feb 06, 2021

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restart your computer to see if that fixes the problem.

 

if not, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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