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Sharing files in CC assets, client gets: link is expired?

New Here ,
Oct 05, 2015

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I have been using Creative Cloud Assets for sharing files with my clients for a few weeks, and it was working great. I'm simply making my file public, and sending the link to the client. All of a sudden my client is getting a message saying the link she received has expired, even though I just put it up there for her. What I click on it it works. Does anyone what's going on, and how I can fix it?

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Sharing files in CC assets, client gets: link is expired?

New Here ,
Oct 05, 2015

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I have been using Creative Cloud Assets for sharing files with my clients for a few weeks, and it was working great. I'm simply making my file public, and sending the link to the client. All of a sudden my client is getting a message saying the link she received has expired, even though I just put it up there for her. What I click on it it works. Does anyone what's going on, and how I can fix it?

Topics

File sync

Views

344

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 05, 2015

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Please send me a forum Private Message with the public link. We will investigate.

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Explorer ,
Sep 20, 2017

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I'm having the same issue. Do shared asset links expire?

Below is one of any links that was created a little over a year ago and it's no longer working.

Adobe Creative Cloud

Any suggestions?

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