Sharing Indesign on CC show low-resolution images and not the right font in preview

Sep 10, 2014

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Dear Adobe,

I really want to make use of CC Files and the sharing ability with my clients. I have shared an Indesign file, whereas all the links in that indesign file are on CC Files too. The font is a regular Futura Std. But both the links in the files (background and logo) and the font used are not showing up correctly. I deleted the file and uploaded it again, but it is still showing a bad preview. This is not something I can share with my clients.

Am I doing something wrong? It appears that another Illustrator file is showing its preview in low-resolution and after 2 seconden it renders it at a higher resolution.

Regards,

Daniel

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Sharing Indesign on CC show low-resolution images and not the right font in preview

Sep 10, 2014

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Dear Adobe,

I really want to make use of CC Files and the sharing ability with my clients. I have shared an Indesign file, whereas all the links in that indesign file are on CC Files too. The font is a regular Futura Std. But both the links in the files (background and logo) and the font used are not showing up correctly. I deleted the file and uploaded it again, but it is still showing a bad preview. This is not something I can share with my clients.

Am I doing something wrong? It appears that another Illustrator file is showing its preview in low-resolution and after 2 seconden it renders it at a higher resolution.

Regards,

Daniel

TOPICS
File sync

Views

192

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Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 10, 2014 0
Adobe Employee ,
Sep 10, 2014

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Fonts may not and links will not show up correctly in the image preview on the Files page. The preview being created on the server is not able to access the links, and only the default fonts are available.

You can export a PDF and share this with your clients (and you can always include a link to the InDesign files if the clients need to download them).

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