Sign in stuck on you've been signed out login loop because of account being deleted

[Abi5FB2]

All my devices have the same problem with being stuck on "you've been signed out" and when I click sign in, it pops up again. The problem has happened because my school account was deleted after I left. I've tried reinstalling but it still does the same thing.

[kglad]

i assume you have a different account that's not deleted.  if so,

check that account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

then if that shows your subscription is active, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[Abi5FB2]

The account it's signed into was an old school account and was deactivated when I left. I can't sign out that way because I just says something went wrong.

[kglad · Accepted solution]

first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials

[Watanyu25801097xvez]

Finally, I can solve this issuse. Thank you.

[kglad]

you're welcome.