Some Files Failed to Sync - WHY?

Explorer ,
Oct 05, 2015 Oct 05, 2015

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Hi

I understand that some symbols/characters are invalid when syncing, but the file names for some icons I'm syncing don't contain any of them!

Here is the files in the folder...

Screen Shot 2015-10-05 at 19.54.57.png

They are just PNGs, with no special symbols/characters.

Any ideas why these files aren't syncing?

Cheers
G

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File sync

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correct answers 1 Correct Answer

Explorer , Oct 06, 2015 Oct 06, 2015
Hi AshleyI just found the issue! When I clicked on "Show files" it took me inside a folder and displayed the icons. I just looked at the folder name itself and it was "Software/App Icons"! It had a forward slash. So I've changed it to a hyphen and it's fine now.One thing I noticed was my PC running Windows, didn't say there was a syncing error, only the MAC.Cheers Glynn

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Oct 06, 2015 Oct 06, 2015

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Hi Glynn,

I've sent you a private message through the forums so we can work together to get this resolved.

Warmest wishes,

Ashley

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Explorer ,
Oct 06, 2015 Oct 06, 2015

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Hi Ashley

I just found the issue! When I clicked on "Show files" it took me inside a folder and displayed the icons. I just looked at the folder name itself and it was "Software/App Icons"! It had a forward slash. So I've changed it to a hyphen and it's fine now.

One thing I noticed was my PC running Windows, didn't say there was a syncing error, only the MAC.

Cheers
Glynn

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