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some files failed to sync

Community Beginner ,
Dec 21, 2014 Dec 21, 2014

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Internet connection is working fine. But as soon as I start file syncing my whole traffic is blocked (although I lowered maximum upload and download to medium). For a while Creative Cloud is telling me "some files failed to sync". Nothing is happening from there on. As I quit CC my internet connection is working fine again. Any ideas? Thanks in advance! Daniel

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File sync

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Community Expert ,
Dec 21, 2014 Dec 21, 2014

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Community Beginner ,
Dec 22, 2014 Dec 22, 2014

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Thanks, I tried the solutions from the Adobe Help you referred to. None of them helped. The sheer amount of people having problems with this makes me wonder if I should even bother trying to make this work

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Adobe Employee ,
Dec 23, 2014 Dec 23, 2014

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Hi,

Are you still experiencing this issue?

Thanks

Warner

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Community Beginner ,
Dec 23, 2014 Dec 23, 2014

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Yes

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Adobe Employee ,
Dec 23, 2014 Dec 23, 2014

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Hi,

Can you tell me your network speed please? and what version of Creative Cloud you are using?.

Thanks

Warner

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