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something is preventing syncing

New Here ,
Jul 23, 2020

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Hello. 

This error comes out when syncing cloud documents. *something is preventing syncing*

All methods described for this problem are done. No result.
There is one account on all devices. There is enough memory.
I uninstalled Photoshop and installed it again.
IPad pro, Windows 10


What could be the reason?
Does Adobe Creative Cloud work in Thailand?

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File sync

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something is preventing syncing

New Here ,
Jul 23, 2020

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Hello. 

This error comes out when syncing cloud documents. *something is preventing syncing*

All methods described for this problem are done. No result.
There is one account on all devices. There is enough memory.
I uninstalled Photoshop and installed it again.
IPad pro, Windows 10


What could be the reason?
Does Adobe Creative Cloud work in Thailand?

Topics

File sync

Views

92

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 23, 2020

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You can check the Adobe System status report below.  Everything appears to be OK.

https://status.adobe.com/

 

See "Unable to sync files."

https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

 

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Jul 24, 2020

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Tati2020_0-1595624761212.jpeg

 

Thank you, but the problem remains. Where else could there be a reason?

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New Here ,
Jul 31, 2020

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?

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Explorer ,
Aug 02, 2020

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That happens to me when my internet connection is slow. I feel your frustration but I'm not sure it's anything that can be adjusted in your software or computer. 

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