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I can't download videos as well as I can start a new video project.
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You need to go here for Spark help https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark
-the above link has a full page of over 90 links for help articles
-also https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1
-also https://fonts.adobe.com/collections/spark-font-pack
-also https://blog.adobespark.com/2019/06/10/stand-out-with-sparks-new-premium-templates/
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Try again with a different browser like Chrome or Firefox instead of MS Edge or Safari.
Adobe performed some system maintenance this morning. But nothing appears to be going on at the moment. See link below for real-time system status report.