Still getting "Unknown Server Error" when trying to log into CC Desktop App

[anitsirk82]

Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."

When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.

Anyone run into a similar situation or have thoughts on how to remedy this?

Thanks in advance!

Kristina

[Ken G. Rice]

Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.