Still getting "Unknown Server Error" when trying to log into CC Desktop App

New Here ,
Aug 17, 2013

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Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."

When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.

Anyone run into a similar situation or have thoughts on how to remedy this?

Thanks in advance!

Kristina

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File sync

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Still getting "Unknown Server Error" when trying to log into CC Desktop App

New Here ,
Aug 17, 2013

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Hi -- I signed up for the early access file/font sync and received my email saying "You're In..."

When I used the link in that email to download the CC Desktop App and when I launch it, I'm still receiving the error "Unknown Server Error" Sign in is currently unavailable. We are unable to access your account. Please try again later.

Anyone run into a similar situation or have thoughts on how to remedy this?

Thanks in advance!

Kristina

TOPICS
File sync

Views

428

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 17, 2013 0
Adobe Employee ,
Aug 19, 2013

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Solution 2 from this help article http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html should resolve the problem.

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Aug 19, 2013 0