Storage 61% full without saving anything

New Here ,
Dec 19, 2020

Copy link to clipboard

Copied

Hi all,

I recently signed up for the basic Lighroom plan. It included 20GB online storage. As soon as I installed LR desktop, I noticed the Cloud desktop app tells me storage is 61% full already. Clicking through to see on Cloud Web / "Your work" I literally have zero files synced. How is it that the service thinks I've used 12GB?

TOPICS
Cloud storage web assets, File sync

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Storage 61% full without saving anything

New Here ,
Dec 19, 2020

Copy link to clipboard

Copied

Hi all,

I recently signed up for the basic Lighroom plan. It included 20GB online storage. As soon as I installed LR desktop, I noticed the Cloud desktop app tells me storage is 61% full already. Clicking through to see on Cloud Web / "Your work" I literally have zero files synced. How is it that the service thinks I've used 12GB?

TOPICS
Cloud storage web assets, File sync

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 19, 2020 0
Adobe Community Professional ,
Dec 19, 2020

Copy link to clipboard

Copied

Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations:  Lightroom, Creative Cloud Assets and Cloud Documents.  See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 19, 2020 0