Storage 61% full without saving anything

New Here ,
Dec 19, 2020 Dec 19, 2020

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Hi all,

I recently signed up for the basic Lighroom plan. It included 20GB online storage. As soon as I installed LR desktop, I noticed the Cloud desktop app tells me storage is 61% full already. Clicking through to see on Cloud Web / "Your work" I literally have zero files synced. How is it that the service thinks I've used 12GB?

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Cloud storage web assets, File sync

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Adobe Community Professional , Dec 19, 2020 Dec 19, 2020
Hi @Lisa5CCC, Your Creative Cloud storage quota is calculated from 3 locations:  Lightroom, Creative Cloud Assets and Cloud Documents.  See link below for more details. https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

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Adobe Community Professional ,
Dec 19, 2020 Dec 19, 2020

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Hi @Lisa5CCC,

Your Creative Cloud storage quota is calculated from 3 locations:  Lightroom, Creative Cloud Assets and Cloud Documents.  See link below for more details.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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