cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Storage problem

JeroenvanZijp
New Here ,
Aug 10, 2013 Aug 10, 2013

Copy link to clipboard

Copied

I have deleted my files in the cloud, but I still get the message that I use 18 GB (of 20 GB). Should be 0 GB. Can anyone look into that? Thanks, Jeroen

TOPICS
File sync

Views

757

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 5 Replies 5
latest latest Jump to latest reply
Ken G. Rice Adobe Employee
Adobe Employee ,
Aug 14, 2013 Aug 14, 2013

Copy link to clipboard

Copied

The issue should now be fixed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
StudioSpiral
New Here ,
Aug 15, 2013 Aug 15, 2013

Copy link to clipboard

Copied

In Response To Ken G. Rice

i have the same problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Ken G. Rice Adobe Employee
Adobe Employee ,
Aug 15, 2013 Aug 15, 2013

Copy link to clipboard

Copied

In Response To StudioSpiral

@StudioSpiral - We are investigating the issue with your account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
StudioSpiral
New Here ,
Aug 20, 2013 Aug 20, 2013

Copy link to clipboard

Copied

In Response To Ken G. Rice

any progress?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Ken G. Rice Adobe Employee
Adobe Employee ,
Aug 20, 2013 Aug 20, 2013

Copy link to clipboard

Copied

LATEST
In Response To StudioSpiral

Issue is still being investigated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Getting Started
What are Creative Cloud services?
What are Creative Cloud Libraries?
What are Cloud Documents?
Creative Cloud mobile app collection
Quick Start for Adobe Stock
Storage and services common questions
Services
Adobe Express
Showcase your work > Adobe Portfolio
Showcase your work > Behance
Adobe Fonts
Manage assets with Creative Cloud Libraries
Your Files
Collaboration & Sharing
Cloud Storage
Collaborate on CC Libraries or folders
Share a file or folder
Collaboration FAQ
Sync files in your Creative Cloud Files folder
Copyright © 2023 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices