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sync won't start

Explorer ,
Jul 04, 2014 Jul 04, 2014

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I can't get the creative cloud sync to start on my laptop but it is running on my desktop. Every time I try to start it I get this spinning blue star and then it stops after a minute. Then I go back to the CC App and it show that CC Sync is still off.

Any ideas?

Running the latest CC App.

Thanks

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File sync

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correct answers 1 Correct answer

Explorer , Jul 04, 2014 Jul 04, 2014

Yep uninstalling CC App and reinstalling it made the difference! I am syncing now!!

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Contributor ,
Jul 04, 2014 Jul 04, 2014

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Same problem here, am trying to access the new CC Market which looks great but same issue.

Maybe everyone trying to go to Market at once?

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Explorer ,
Jul 04, 2014 Jul 04, 2014

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Not sure if that would be the problem. I just uploaded a file from my desktop and it did sync to the CC Cloud but my laptop will not start the Sync at all. Keeps kicking it off. Might try uninstalling CC Cloud and reinstalling it.

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Explorer ,
Jul 04, 2014 Jul 04, 2014

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Yep uninstalling CC App and reinstalling it made the difference! I am syncing now!!

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Contributor ,
Jul 04, 2014 Jul 04, 2014

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I resorted to uninstalling CC desktop and reinstalling and it worked

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