Synchronisation failed due to open file which are in fact not open

New Here ,
Apr 14, 2021 Apr 14, 2021

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I was working on one station in Indesign saved in to Creative cloud. A little later my system crashed (due to other progamm). When I switched over to another station Creative Cloud came with a message that synchronisation failed as files in a folder are still open. 
So I went back to other station opened and closed InDesingn file. Back again the second station Creative Cloud still will not sync files.

 

How to solve this issue?

 

Regards, Marcel

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File sync

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 14, 2021 Apr 14, 2021
restart the problematic computer or terminate the hanging process.

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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restart the problematic computer or terminate the hanging process.

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Thanks for the quick reply. Restarting both stations did solve the issue.  

Regards, Marcel

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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you're welcome, (and good to hear)!

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