Synchronisation von "Versions" nicht möglich

New Here ,
Feb 16, 2018

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Bildschirmfoto 2017-04-07 um 16.19.50.png

Die Meldung "Synchronisieren von >Versions< nicht möglich" wird mir dauernd angezeigt und ich weiß nicht woran es liegt oder wie ich den Fehler beheben kann.

Wenn ich die Cloud ausschalte, verschwindet die Meldung natürlich. Das ist aber ja nicht die Lösung.

Vielleicht hatte jemand ein ähnliche Fehlermeldung oder weiß, wie ich sie behebe?

Viele Grüße und vielen Dank im voraus!

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File sync

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1 Correct Answer

Adobe Employee , Feb 23, 2018
David__B Adobe Employee , Feb 23, 2018
Hi Mona,I'm not sure offhand what the issue might be. Is it unable to sync all files or only a specific one. I know certain characters or file names can cause issues Error: "Unable to sync files" to the Adobe Creative Cloud You might try removing or renaming the file mentioned in the error "versions".Hope that helps,- Dave

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Adobe Community Professional ,
Feb 16, 2018

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Adobe Employee ,
Feb 23, 2018

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Hi Mona,

I'm not sure offhand what the issue might be. Is it unable to sync all files or only a specific one. I know certain characters or file names can cause issues Error: "Unable to sync files" to the Adobe Creative Cloud

You might try removing or renaming the file mentioned in the error "versions".

Hope that helps,

- Dave

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