Copy link to clipboard
Copied
i, my synchronization files aborted each time with adobe cc app on windows 10
The message is just failed, i have no further information.
I already reinstalled the app but same fail
thx
Copy link to clipboard
Copied
Hi Tibo,
Does emptying your online Archive make any difference?
https://assets.adobe.com/files?filter=archive
Could you take and share a screen shot of what is shown if you click the error Info link at the bottom?
Thanks,
- Dave
Copy link to clipboard
Copied
Hi david,
online archive is empty and that doesn't work
the error info link open de window that you have in the first scrren shot, that's say it's just impossible, no more...
I try to reinstall adobe cc with adobe cleaner tool
Copy link to clipboard
Copied
Hi Tibo,
Sorry to hear you're still facing difficulties. I have a few more questions and recommendations for things you could try.
Please follow up with your results when you get the chance, thanks
- Dave
Copy link to clipboard
Copied
Hi, i'd tried to remove files and sync other files, that's works...
that's just for the files that you see in th screenshot, but not all of the folder...
I'm going to resync my folder who failed.
I'll said what's happened.
thanx !
Copy link to clipboard
Copied
So, synchronisation is finished, 12 files are synchronized. For the 43 other, he remake an synchronization...
I have no error message, he just try again...
6 hours for 1.18gb...
10 files under 1.25mb, and one more 26mb...
I have some lighter files and some bigger...
I don't know what's the problem... maybe the slowly connection... ?
i'm on holidays, i'll see that on january...
thanx, have nice holidays
Copy link to clipboard
Copied
Hi,
that doesn't work anymore...
I'll try to put the files the root of the folder
Copy link to clipboard
Copied
Hi
that doesn't work for all of the files and thats tooks many times...
so I took the files on my laptop at home with a better internet connexion, that's work, with time, but that's work, and this morning, at work, sync is ok, because juste to check that were the sames files on cloud and on my computer...
So the problem comes maybe from de slowly connexion, but that's works before...
many times left with that 😕