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Synchronization issues

New Here ,
Jul 08, 2020

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Hello,

 

I have a problem with a file that was shared with me. 

Indeed, on the website "adobe.com" and the tab "shared with you" my file appears but when I go in the "Creative Cloud" application on my macbook and my software "Adobe XD" the file is missing so I can't see my document updated by the other person...

 

What can I do, do you have solutions ?

 

Thank you in advance.

Topics

Collaboration, File sync

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Synchronization issues

New Here ,
Jul 08, 2020

Copy link to clipboard

Copied

Hello,

 

I have a problem with a file that was shared with me. 

Indeed, on the website "adobe.com" and the tab "shared with you" my file appears but when I go in the "Creative Cloud" application on my macbook and my software "Adobe XD" the file is missing so I can't see my document updated by the other person...

 

What can I do, do you have solutions ?

 

Thank you in advance.

Topics

Collaboration, File sync

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 08, 2020 0

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