Synchronization issues

[#1]

Hello,

I have a problem with a file that was shared with me. 

Indeed, on the website "adobe.com" and the tab "shared with you" my file appears but when I go in the "Creative Cloud" application on my macbook and my software "Adobe XD" the file is missing so I can't see my document updated by the other person...

What can I do, do you have solutions ?

Thank you in advance.

[#2]

Hello,

I have a problem with a file that was shared with me. 

Indeed, on the website "adobe.com" and the tab "shared with you" my file appears but when I go in the "Creative Cloud" application on my macbook and my software "Adobe XD" the file is missing so I can't see my document updated by the other person...

What can I do, do you have solutions ?

Thank you in advance.