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Hi I have been working in Canada for 3 weeks and set up all my files to the creative cloud, but now back in the UK working on my regular MAC CC says it can't sync the files.
What can I do?
Can you send me your log files please?. You can find them in the following locations:
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
Please send upload them to Creative Cloud and send me a link at email@example.com
Also you can check out these links for tips:
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
Error: "Unable to sync files"