Syncing glitch — Constant sync

Community Beginner ,
Nov 20, 2017

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Howdy,

As of the past week, my CC is constantly syncing even when no files have been modified or introduced to my main CC folder. The Assets > Files > Sync display shows "Syncing..." and intermittently shows "All files up to date" for a brief 0.5 seconds then continues "Syncing..." (see attached screenshot GIF)

syncglitch.gif

I have attempted to pause/stop/start syncing, log off and on, quit the program... Nothing seems to work. It just keeps trying to sync.

Running the most recent version of Adobe CC (4.3.0.256) on Mac with High Sierra (10.13.1).

Any help is appreciated.

Correct answer by a_charles | Community Beginner

The issue appears to have resolved itself without any further action.

Thank you for the reply Dave.

This thread can be closed.

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Syncing glitch — Constant sync

Community Beginner ,
Nov 20, 2017

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Howdy,

As of the past week, my CC is constantly syncing even when no files have been modified or introduced to my main CC folder. The Assets > Files > Sync display shows "Syncing..." and intermittently shows "All files up to date" for a brief 0.5 seconds then continues "Syncing..." (see attached screenshot GIF)

syncglitch.gif

I have attempted to pause/stop/start syncing, log off and on, quit the program... Nothing seems to work. It just keeps trying to sync.

Running the most recent version of Adobe CC (4.3.0.256) on Mac with High Sierra (10.13.1).

Any help is appreciated.

Correct answer by a_charles | Community Beginner

The issue appears to have resolved itself without any further action.

Thank you for the reply Dave.

This thread can be closed.

TOPICS
File sync

Views

804

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Nov 20, 2017 0
Adobe Employee ,
Nov 21, 2017

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Hi A.P.Charlesworth,

Could you try uninstalling and reinstalling the Creative Cloud app as described here:
Uninstall the Adobe Creative Cloud desktop application

After reinstalling please restart the computer and try syncing again and see if you're still facing issues.

Please let me know if this helps,

- Dave

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Nov 21, 2017 0
Community Beginner ,
Nov 21, 2017

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The issue appears to have resolved itself without any further action.

Thank you for the reply Dave.

This thread can be closed.

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Nov 21, 2017 0
Adobe Employee ,
Nov 21, 2017

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Great to hear it's working now

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Nov 21, 2017 0
New Here ,
Jul 18, 2018

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Well this is annoying... My CC app is doing the same thing. So I just need to wait for it to come out of it's conniption?

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Jul 18, 2018 0
Lusik142 LATEST
Community Beginner ,
Aug 13, 2019

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It doesn't work. I tried all the steps described in other posts and it keeps coming back to constant syncing.

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Aug 13, 2019 0