Syncing issue with 30gb 4k video file

Community Beginner ,
Feb 29, 2020

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Hi.  Got an issue with a file that won't sync.  Shooting 4k, nothing ususal with that I need to share a file and it won't sync.  Anyone else had this?  Message says the file is too large.  I have 1tb storage so a little confused.

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CC FAQ, Cloud storage web assets, Creative Cloud

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Adobe Community Professional ,
Feb 29, 2020

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Hi

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_74925

Is there a file size limit?

With the Creative Cloud desktop app, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.

With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.

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Community Beginner ,
Feb 29, 2020

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Many thanks 5gb is woefully small for video files shot in 4K
Do you know of a way to load bigger and for these to sync?

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Adobe Community Professional ,
Feb 29, 2020

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It is indeed a bit on the small size, not sure that there's any way around it, you could use something like Google Drive or Dropbox but you need to pay to have the extra storage space.

Dropbox has a limit of 50GB

https://help.dropbox.com/installs-integrations/sync-uploads/upload-limitations

Google Drive has a 5TB limit

https://support.google.com/drive/answer/37603?hl=en

https://one.google.com/about#upgrade

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Community Beginner ,
Feb 29, 2020

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Thanks Jed
I know of other storage but it just seems wierd as Adobe sell CC as the one place to collaborate..... except if you shoot 4k video!

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Adobe Community Professional ,
Feb 29, 2020

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You could compress the file into smaller sizes, that way you could have 7 * 4.3GB files to upload

https://www.wikihow.com/Compress-Large-Files

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Community Beginner ,
Feb 29, 2020

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Thanks
Yes I can compress but that defeats the point to shoot 4k
CC is on a backwards step here! Surely others have the same issue

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Adobe Community Professional ,
Feb 29, 2020

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Compressing/zipping the file wont affect the quality, when the file is extracted from the zip file it will be the same size as the original, so if you zip a 30GB file to say 7 * 4.3GB files and then unzip the files it will still be the original size of 30GB when unzipped

Zipping files is a way of breaking a large file into smaller files, so when you zip a file you will have something like

part1.zip

part2.zip

part3.zip

part4.zip

part5.zip

part6.zip

part7.zip

part1.zip will be the first file that is extracted and then the others will be extracted automatically

I use it all the time and never have issues with the quality of the extracted file

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