Syncing Problem: When error message doesn't apply?

Explorer ,
Nov 18, 2016 Nov 18, 2016

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Hi,

I have a folder of 18 files that won't sync. When I clicked the icon for more information, it said it was because the title had a character that wasn't allowed. However, it doesn't have any such character! The file name has letters and underscores, and then the extension. I tried removing the underscores just in case. It still wouldn't sync. Any idea what's going on?

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Adobe Employee ,
Nov 18, 2016 Nov 18, 2016

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Explorer ,
Nov 22, 2016 Nov 22, 2016

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But do you know why this is happening?

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