Syncing with Creative Cloud not working AGAIN!

Community Beginner ,
Oct 02, 2013

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I have had problems syncing Creative Cloud for some days now. It tries to sync, but then comes up with "Creative Cloud Server Error" and turns syncing off. It was working okay originally.

I have completely deleted all of my files from the Adobe Creative Cloud folder (manually by logging on to my account) and also all of the files in the Archive folder and tried starting again. Yes, I've checked all of the files names and all of the other usual things we are told to do, but am fast coming to the conclusion that it's not worth the bother. Creative Cloud syncing is not a feature that I am prepared to trust my files to. Perhaps in a few months, when they've smoothed out the bugs.

Anyone else with similar problems? And anyone found a solution?

3.4 GHz Intel Core i7 iMac OS X 10.8.5 (12F37), 16GB RAM

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Syncing with Creative Cloud not working AGAIN!

Community Beginner ,
Oct 02, 2013

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I have had problems syncing Creative Cloud for some days now. It tries to sync, but then comes up with "Creative Cloud Server Error" and turns syncing off. It was working okay originally.

I have completely deleted all of my files from the Adobe Creative Cloud folder (manually by logging on to my account) and also all of the files in the Archive folder and tried starting again. Yes, I've checked all of the files names and all of the other usual things we are told to do, but am fast coming to the conclusion that it's not worth the bother. Creative Cloud syncing is not a feature that I am prepared to trust my files to. Perhaps in a few months, when they've smoothed out the bugs.

Anyone else with similar problems? And anyone found a solution?

3.4 GHz Intel Core i7 iMac OS X 10.8.5 (12F37), 16GB RAM

TOPICS
File sync

Views

676

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Oct 02, 2013 0
Adobe Employee ,
Oct 25, 2013

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Hi Design9Man,

I sent you an email with instructions on how to upload some related log files as a zip to Creative Cloud. Could you do that and post the link to download the log files here?

Thanks,

-Dave

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Oct 25, 2013 0
Community Beginner ,
Jun 16, 2015

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Hi,

I have the same problem now.

Can I have the log files?

Thanks

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Jun 16, 2015 0
Adobe Employee ,
Jun 16, 2015

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Hi Motti,

Please start a new thread here:
File Hosting, Syncing, and Collaboration

- Dave

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Jun 16, 2015 0
Adobe Employee ,
Jun 16, 2015

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Paul until then you can refer to the help document below:

https://helpx.adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

Regards,

Sheena

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Jun 16, 2015 0