The adobe CC cloud file is unable to sync in China

New Here ,
Jun 21, 2017

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Today is June 21 2017, about 1 week ago, the cloud file sync is unable to use.

I am not a pay user (only using XD beta) and living in China. Any time before one week ago, I can use the cloud sync smoothly.

Does the cloud sync is unavailable for free user?

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The adobe CC cloud file is unable to sync in China

New Here ,
Jun 21, 2017

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Today is June 21 2017, about 1 week ago, the cloud file sync is unable to use.

I am not a pay user (only using XD beta) and living in China. Any time before one week ago, I can use the cloud sync smoothly.

Does the cloud sync is unavailable for free user?

TOPICS
File sync

Views

230

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 21, 2017 0
Adobe Community Professional ,
Jun 21, 2017

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i wouldn't expect it to work longer than the 1 week trial.

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

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Jun 21, 2017 0
New Here ,
Jul 11, 2017

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Actually, it worked longer than 1 month until I claimed the problem.

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Jul 11, 2017 0
David__B LATEST
Adobe Employee ,
Jul 11, 2017

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Hi Bin bin,

Does are you able to log in and upload files manually successfully at Adobe Creative Cloud ?

Do you receive any kind of error message when attempting to use the sync feature?

Thanks,

- Dave

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Jul 11, 2017 0