There was an with this action, try again later

New Here ,
Feb 01, 2021 Feb 01, 2021

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Please help 

 

I've tried everything. Adobe creatrive cloud and the apps wouldn't open. I tired everything on the community pages, from removing the opm.db file, to resarting the app, using the cleaner tool and trying to re-install it.

 

I couldn't install the adobe creative cloud desktop app, as it was stuck on loading and kept requiring me to authroise it, even when it made no progress. I used the alternate installer and it installed however when i got in the app and logged in, it was taking ages to load and eventually said i'd been signed out. 

It asked me to verify with a code and after that it did the same and brought back the same mesasage from the beginning 'There was an with this action, try again later'

 

What do i do??

 

I'm using a Macbook Pro, the software is up to date too

 

Screenshot 2021-02-01 at 18.56.31.png

Screenshot 2021-02-01 at 18.56.14.png

 

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Adobe Employee ,
Feb 01, 2021 Feb 01, 2021

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Shaquille, please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if you need to make any updates to your active support case ADB-17749634-T4N7.

 

In the future, please consider beginning a chat session at https://helpx.adobe.com/contact.html, if you need direct assistance resolving a technical error.

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New Here ,
Feb 09, 2021 Feb 09, 2021

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Hello Jeff,

 

I created a chat session and they referred me to two different people, who went through the exact steps that I mentioned in my post. That's when i turned to the community to see if there was a fix. In the end I erased my Mac and started again, a bit sad, but had to be done.

 

Thank you for your help

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Adobe Employee ,
Feb 09, 2021 Feb 09, 2021

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Ok, thanks for the update, Shaquille. Please make sure to make a local backup of your documents and files in case you encounter additional computer system instability.

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