Transferring Illustrator Extension from Old PC to New PC

New Here ,
Mar 31, 2021 Mar 31, 2021

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Hi

 

I bought an Extension from exchange.adobe.com - I used it on Illustrator 2021 on my old PC.

Now I have a new PC and have Creative Cloud - downloaded Illustrator 2021 again. Logged in etc but my Extension isn't there. I want to know how to transfer it from the old PC/Illustrator to the new PC/Illustrator.

If I can somehow copy it from the old PC - where does the Extension file live? When I downloaded it it just became apart of Illustrator.

 

Unfortunately - when I go back to the Extension in Adobe Exchange it says it's been retracted and it's not available anymore. I can still use this on my old PC. Is there any way I can move it from my old to my new PC? Does the Extension file live somewhere specific?

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Cloud storage web assets, File sync

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Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

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See the following documentation about the different paths that the extension is installed

https://github.com/Adobe-CEP/CEP-Resources/blob/master/CEP_10.x/Documentation/CEP%2010.0%20HTML%20Ex...

Now even if you do find the extension folder do make a note of the following points

  • Copy the extension folder to the same path in the new PC
  • Make sure you don't make any changes to the content inside the extension folder, it is codesigned making any change makes the codesign invalid and hence the extension would not load.
  • The extension may still not load on the new machine due to many reasons. Some of which may be, the installer installed other components outside the extension folder that we have no chance to find, the extension might not work if you try to use it on a different version of the host application

If nothing works try to contact the developer of the extension she/he can guide you easily to make this work if the new machine also has the same version of the application as the old one.

-Manan

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