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Hi
I bought an Extension from exchange.adobe.com - I used it on Illustrator 2021 on my old PC.
Now I have a new PC and have Creative Cloud - downloaded Illustrator 2021 again. Logged in etc but my Extension isn't there. I want to know how to transfer it from the old PC/Illustrator to the new PC/Illustrator.
If I can somehow copy it from the old PC - where does the Extension file live? When I downloaded it it just became apart of Illustrator.
Unfortunately - when I go back to the Extension in Adobe Exchange it says it's been retracted and it's not available anymore. I can still use this on my old PC. Is there any way I can move it from my old to my new PC? Does the Extension file live somewhere specific?
See the following documentation about the different paths that the extension is installed
Now even if you do find the extension folder do make a note of the following points
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See the following documentation about the different paths that the extension is installed
Now even if you do find the extension folder do make a note of the following points
If nothing works try to contact the developer of the extension she/he can guide you easily to make this work if the new machine also has the same version of the application as the old one.
-Manan
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If nothing works try to contact the developer of the extension she/he can guide you easily to make this work if the new machine also has the same version of the application as the old one.
Do let us know how it goes! If you have trouble tracking down the developer, I might be able to get in touch with them...
You might also try setting the debug mode.
I suspect a lot of extension users are in similar positions, as some of the extensions on the Exchange are aging without updates.