Trouble to connect CloudFlare DNS to my portfolio site

Community Beginner ,
Jan 20, 2021 Jan 20, 2021

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Today I've pasted the four A Records of my Adobe Portfolio website to CloudFlare DNS Dashboard. But unfortunately, the address (rainbowil.co) is redirecting to portfilio.adobe.com/missing, and the connecting domain page on AP saying "Looks like your domain settings have not yet been configured correctly with our IP address". Everything looks alright on my DNS dashboard (screenshot attached). So what's the problem?

 

Screen Shot 2021-01-21 at 12.03.43 AM.png

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Adobe Community Professional , Jan 20, 2021 Jan 20, 2021
How long ago did you change the named server?  For Portfolio technical support, please contact the Portfolio team directly. And for reference, here is the related Knowledgebase article. https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has all of the currently available information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...

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Community Beginner ,
Jan 20, 2021 Jan 20, 2021

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So is there a dedicated forum for Adobe Portfolio? Because I haven't found one...

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Community Beginner ,
Jan 20, 2021 Jan 20, 2021

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Nevermind, I saw the comments on the link you sent. This is why I'm moving from Adobe next year, your customer service (oh, and the lack of support *for six years* in RTL languages on XD and most not-desktop apps). There's no way to ask for your help with Portfolio, huh? The chat people aren't answering questions about it. The forum has been closed. This forum is not accepting answers about it anymore What is this? Why delibriationg force us to move? You either close the service (something you clearly want to), or support your users. Dont keep it live but ignore it anywhere other than slow email responses. It's the source of our main websites. We can't wait for emails when there is trouble with our websites. We are losing clients that way, and so do you. Your company culture is really beyond me.

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Adobe Community Professional ,
Jan 20, 2021 Jan 20, 2021

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How long ago did you change the named server? 

 

For Portfolio technical support, please contact the Portfolio team directly.

 

And for reference, here is the related Knowledgebase article.

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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Luckily the Adobe Portfolio team has solved it to me now through the email. Thx

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Adobe Community Professional ,
Jan 21, 2021 Jan 21, 2021

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Glad Portfolio support was able to help you. 🙂

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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