Highlighted

Trying to share link to file on cloud - recipient gets an error saying link is "no longer active"

New Here ,
Aug 12, 2014

Copy link to clipboard

Copied

I am trying to share a video file stored on Adobe Creative Cloud storage. I click "Send link", check "Allow file download", enter recipient's email address and click "Send link." The recipient receives the link in an email message but when they try to use the link to access the file they get an error saying the link is "no longer active". There was very little delay between sending the link and their trying to use it. I can watch and download the file myself on my Creative Cloud storage. This service is fairly new to me. Please let me know what I am doing wrong.

Topics

File sync

Views

150

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Trying to share link to file on cloud - recipient gets an error saying link is "no longer active"

New Here ,
Aug 12, 2014

Copy link to clipboard

Copied

I am trying to share a video file stored on Adobe Creative Cloud storage. I click "Send link", check "Allow file download", enter recipient's email address and click "Send link." The recipient receives the link in an email message but when they try to use the link to access the file they get an error saying the link is "no longer active". There was very little delay between sending the link and their trying to use it. I can watch and download the file myself on my Creative Cloud storage. This service is fairly new to me. Please let me know what I am doing wrong.

Topics

File sync

Views

151

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ezwind70 LATEST
New Here ,
Oct 28, 2014

Copy link to clipboard

Copied

I think it is a bug.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...