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Trying to synch some large video files from my desktop creative cloud file, I am only getting thumb nail images on the cloud and not the full file.

Explorer ,
Jan 12, 2015

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The files are between 1.5 gb and 9 gb.  Any suggestions?

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File sync

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Trying to synch some large video files from my desktop creative cloud file, I am only getting thumb nail images on the cloud and not the full file.

Explorer ,
Jan 12, 2015

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The files are between 1.5 gb and 9 gb.  Any suggestions?

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File sync

Views

89

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Jan 12, 2015 0
Most Valuable Participant ,
Jan 12, 2015

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What format are they in? What system? What else? Aside from the fact that it seems slightly insane to push video files that large around, this may be a limitation in the server-side handling. It's exrtremely picky about what it actually ingests.

Mylenium

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Most Valuable Participant ,
Jan 12, 2015

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