• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Typekit fonts not loading in CC app

New Here ,
Oct 11, 2015 Oct 11, 2015

Copy link to clipboard

Copied

Hi,

I'm having some problems with my typekit fonts. I have previously synced fonts but now they have disappeared and won't load in my CC desktop app. I have logged out, quit and restart to no avail. I have the latest version of the CC desktop app and when I go into preferences to turn of the typekit sync function it's blacked out and won't let me change it. Any help would be much appreciated

Screen Shot 2015-10-11 at 7.58.19 pm.png

TOPICS
File sync

Views

578

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 11, 2015 Oct 11, 2015

Sorry that you ran into trouble with this! I believe you are seeing this problem:

https://forums.adobe.com/message/8014974#8014974

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz

Votes

Translate

Translate
Adobe Employee ,
Oct 11, 2015 Oct 11, 2015

Copy link to clipboard

Copied

Sorry that you ran into trouble with this! I believe you are seeing this problem:

https://forums.adobe.com/message/8014974#8014974

If that doesn't fix the problem for you, please send the recent sync logs from your computer to support@typekit.com and we will look into it further: help.typekit.com/customer/portal/articles/1649149#logs

Thank you,

— liz

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 11, 2015 Oct 11, 2015

Copy link to clipboard

Copied

Perfect!! Worked a treat...thanks so much Liz

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2015 Nov 02, 2015

Copy link to clipboard

Copied

LATEST

moving the discussion to File Hosting, Syncing, and Collaboration forum

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines