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I'm having problems with Typekit - it won't stay synced with my machine - any ideas? I've tried logging out of CC and restarting - no luck. And now I've lost all previous fonts I had synced. Please help
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Moving discussion to Adobe type.
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This is a Typekit issue so the forum is File and Font eary access.
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Hi Cindy,
I'm sorry that you ran into trouble with this. Do you happen to use Suitcase Fusion to manage the installed fonts on your computer? We have recently identified a bug in Suitcase Fusion which causes fonts synced from Typekit to be deactivated.
More information and a workaround is available here:
http://help.typekit.com/customer/portal/articles/1323222
If that's not the case for you, would you please send your recent sync logs to support@typekit.com so we can take a closer look?
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the windows that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Note that you need to replace "(username)" with your own account name; for instance, on my computer I am "galle".
(Or if you are comfortable working from the Terminal, cd to $HOME/Library/Application Support/Adobe/CoreSync/)
On Windows:
C:\Users\user name\AppData\Roaming\Adobe\CoreSync\
Attach the recent CoreSync-yyyy-MM-dd.log files to an email. Please don't send a zip file, as they often get flagged as spam.
Thank you,
-- liz