Typekit will not log me in or sync even when currently logged into Adobe account - help please.

New Here ,
Feb 14, 2016

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I am currently using CC on a MAC. I am logged in and up to date on CC. All of my Typekit fonts are gone from Illustrator and when I go to typekit.com the page appears to log me in as normal, then redirects and kicks me off (all while staying logged into CC and adobe.com). Any help would be appreciated. I've already restarted my computer as well.

Thanks.

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File sync

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Typekit will not log me in or sync even when currently logged into Adobe account - help please.

New Here ,
Feb 14, 2016

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I am currently using CC on a MAC. I am logged in and up to date on CC. All of my Typekit fonts are gone from Illustrator and when I go to typekit.com the page appears to log me in as normal, then redirects and kicks me off (all while staying logged into CC and adobe.com). Any help would be appreciated. I've already restarted my computer as well.

Thanks.

TOPICS
File sync

Views

241

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Feb 14, 2016 0
Adobe Employee ,
Feb 15, 2016

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Hi Aleck,

I'm sorry that you ran into trouble with this. It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.

If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:

http://help.typekit.com/customer/portal/articles/760702

Please give that a try, and let me know if you still cannot sign in to your account.


Cheers,

Benjamin

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Feb 15, 2016 1
Pattie-F LATEST
Adobe Employee ,
Feb 16, 2016

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  I am moving the discussion to File Hosting, Syncing, and Collaboration forum

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Feb 16, 2016 0