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Unable to access Adobe servers / Help me please

New Here ,
Jun 26, 2020

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Hola, quise entrar al Adobe Creative Cloud desde al aplicación de mi escritorio, como todos los días y me sale este mensaje:

-----------------------------------------

Imposible acceder a los servidores de Adobe

Comprueba la configuración del cortafuegos, asegúrate de que la configuración de tiempo del ordenador sea la correcta e inténtalo de nuevo

Reintentar
-----------------------------------------

No entiendo bien qué debo hacer, me puede alguien ayuda ?

===========================================================

Hello, I wanted to enter the Adobe Creative Cloud from the application on my desktop, like every day and I get this message:

-------------------------------------------
Unable to access Adobe servers

Check the firewall settings, make sure the computer's time settings are correct, and try again
Retry
-------------------------------------------
I don't understand what I should do, can someone help me?

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Unable to access Adobe servers / Help me please

New Here ,
Jun 26, 2020

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Hola, quise entrar al Adobe Creative Cloud desde al aplicación de mi escritorio, como todos los días y me sale este mensaje:

-----------------------------------------

Imposible acceder a los servidores de Adobe

Comprueba la configuración del cortafuegos, asegúrate de que la configuración de tiempo del ordenador sea la correcta e inténtalo de nuevo

Reintentar
-----------------------------------------

No entiendo bien qué debo hacer, me puede alguien ayuda ?

===========================================================

Hello, I wanted to enter the Adobe Creative Cloud from the application on my desktop, like every day and I get this message:

-------------------------------------------
Unable to access Adobe servers

Check the firewall settings, make sure the computer's time settings are correct, and try again
Retry
-------------------------------------------
I don't understand what I should do, can someone help me?

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New Here ,
Jun 26, 2020

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Hi, I also got the same problem since the latest update of Adobe CC.. Just in case, I'm using a PC running on W10 Pro x64, 2004 ver. (latest Windows 10 update). If someone can help, please let us know.Annotation 2020-06-25 170017.png

 

Annotation 2020-06-25 170056.png

 

 

Thank y'all !

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New Here ,
Jun 27, 2020

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hola tambien tengo el mismo problema y no he podido trabajar por ello si alguien nos puede dar una solucion 

hello i also have the same problem and can't work for it if someone can give us a solution

brajav_0-1593247348861.png

 

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New Here ,
Jun 28, 2020

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Same issue here. The servers cannot be reached. Uninstalled and installed Creative Cloud desktop app several times. With and without firewall active. Time is correctly set.

 

@Adobe: Any ideas?

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New Here ,
Jun 28, 2020

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...well... for a reason I have no idea of it is working again.

I posting here solves my issues in the future, too... well then 🙂

 

My issues seems gone for now.

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New Here ,
Jun 29, 2020

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i have the same prooblem.i have changed my plan and i can't download the applications because of this problem.

"Unable to access Adobe servers
Check the firewall settings, make sure the computer's time settings are correct, and try again
Retry"

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New Here ,
Jun 29, 2020

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Hola, pues tengo el mismo problema. Llevo toda la tarde intentándolo y nada. Me doy por vencida. ¿Alguien sabe algo más?

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New Here ,
Jun 29, 2020

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Guys, I was just with Adobe Support for like 2 hours straight and had the same issue, but managed to fix it. Here's the solution. Ready?

Adobe Creative Cloud doesn't support your local OS language settings...

My case is that I'm running Windows 10 (1903, prior to update 2004) and I initally contacted Microsoft support and after a few rerolls of updates nothing worked and they told me to call Adobe Support. With them we did absolutely everything, including some Adobe console tools, which managed to delete Creative Cloud and reinstalled it... but still nothing, until I changed my Windows language settings to English and not my native language. The moment this was done Creative Cloud poped up and reconnected with the server.

Here's the link: https://www.windowscentral.com/how-properly-change-system-default-language-windows-10

TLDR: Fix your Windows language settings and it will work: https://www.windowscentral.com/how-properly-change-system-default-language-windows-10

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New Here ,
Jun 29, 2020

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wow it works.thank you very much.but really it was so difficult to tell us that this was the problem?

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New Here ,
Jun 30, 2020

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You Sir are a Hero. Language solution works...

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Community Beginner ,
Jul 01, 2020

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It worked ineed. Funny is, that the new CC didn't recognize my PS and Bridge installations and made me install 'em again. Something went really south with that version of Creative Cloud.

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