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Unable to choose sync location

New Here ,
Jul 11, 2018

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Dear, all

Since weeks we are in contact with Adobe as we were forced to move from Managed services to shared services.

This migration is done, but since migration started new users are unable to choose a sync file location anymore, meaning after installation of the Creative cloud APP

you get a window (see attachment) "Choose sync location" but everything is grade out, only thing you can do is quit !!

Adobe is already working for weeks on it but still no result.

Anyone who has experienced the same problems ?

We have it on different version of CC app.

Adobe_sync Issue.PNG

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File sync

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Unable to choose sync location

New Here ,
Jul 11, 2018

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Dear, all

Since weeks we are in contact with Adobe as we were forced to move from Managed services to shared services.

This migration is done, but since migration started new users are unable to choose a sync file location anymore, meaning after installation of the Creative cloud APP

you get a window (see attachment) "Choose sync location" but everything is grade out, only thing you can do is quit !!

Adobe is already working for weeks on it but still no result.

Anyone who has experienced the same problems ?

We have it on different version of CC app.

Adobe_sync Issue.PNG

Topics

File sync

Views

142

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
kglad LATEST
Adobe Community Professional ,
Jul 11, 2018

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