Unable to create creative cloud file folder

Report · Jul 04, 2015

I keep getting an Alert, Unable to Create Creative Cloud File Folder. I get the options to Turn file Sync off, Retry, Restore.

Nothing works Except Turn file sync off. I reinstalled everything. Deleted opm.db as recommended by others.

Try to uninstall and reinstall but I can not uninstall -- a creative cloud application is using it (even though I uninstalled everything).

I even tried safe mode.

Problem seem to have started when I signed out and signed in with a different account. I am at my wits end. Please help.

Report · Jul 04, 2015

follow this suggestion:

Works to me! So logout from Creative Cloud (not only quit the app) before proceed!

Regards

Rajashree

Adobe Community