Unable to delete files from asset - Unexpected response: 500

[broddene]

I´m trying to delete some photos from my cloud storage. I just receive the message Can´t delete - Unexpected response: 500

I´m running on PC, and I have tried both Firefox and Chrome with the same result.

[David__B]

Hi Broddene,

Is the email you use here on the forums the same as your account which is having the issue? What are the names of the files giving you the error?

Thanks,

- Dave

[broddene]

Hi David_B

Yes, that is the same email.

The issue is on every file, i.e .NEF, .RAW, .xmp, .jpg

Br

Staffan

[David__B]

Thanks Staffan,

I'll follow up with engineering. I'm not sure if there is any additional info they need, if so I'll let you know.

[David__B]

Hi Staffan, engineering is still working on this and needs some additional info from you. I sent you a message with more details.

[David__B]

Hi Staffan,

Are you still encountering this issue?