I am unable to download assets from the Creative Cloud app because it claims that it is unable to sync a certain file. See the screenshot below. When I try to download an asset and I click on the download button, nothing happens. Can somebody give me some troubleshooting tips? I am using Windows 7 professional with the latest version of the Creative Cloud app installed. Thanks so much in advance!
I would try turning off sync from the preferences, then moving the Young Girl.svg file out of the Creative Cloud Files folder and then turning sync back on and see if all of the rest of the flies sync successfully. The preferences are accessed from the gear icon in the top right.
I deleted that file out of my creative cloud folder and did exactly what you said. It didn't start working immediately, but it is working now today probably since I did a system reboot. I am able to download assets normally now. Thanks so much for your help! I really appreciate it!