Highlighted

Unable to enable file sync on Mac

New Here ,
Aug 13, 2014

Copy link to clipboard

Copied

I have a CC for Teams account and am running OSX Mavericks. I go to Preferences in the CC Desktop app and turn on file sync. Then when I go to the Assets tab and click "Start Syncing," for a split second the folder with the CC icon shows, then the "Sart Syncing" button immediately comes back. When I click on it a second time, I get the blue wheel. After a minute or two, it times out, and the "Start Syncing" button comes back. Meanwhile, the turn file sync on button in preferences appears to not stay checked.

Any help you can provide is much appreciated!

eric_h_create,

Please try the workaround documented here: Re: Sync folder can't be activated

Hopefully this works.

Thanks,
Elba

Topics

File sync

Views

237

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to enable file sync on Mac

New Here ,
Aug 13, 2014

Copy link to clipboard

Copied

I have a CC for Teams account and am running OSX Mavericks. I go to Preferences in the CC Desktop app and turn on file sync. Then when I go to the Assets tab and click "Start Syncing," for a split second the folder with the CC icon shows, then the "Sart Syncing" button immediately comes back. When I click on it a second time, I get the blue wheel. After a minute or two, it times out, and the "Start Syncing" button comes back. Meanwhile, the turn file sync on button in preferences appears to not stay checked.

Any help you can provide is much appreciated!

eric_h_create,

Please try the workaround documented here: Re: Sync folder can't be activated

Hopefully this works.

Thanks,
Elba

Topics

File sync

Views

238

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 13, 2014

Copy link to clipboard

Copied

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Aug 13, 2014

Copy link to clipboard

Copied

eric_h_create,

Please try the workaround documented here: Re: Sync folder can't be activated

Hopefully this works.

Thanks,
Elba

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Aug 14, 2014

Copy link to clipboard

Copied

Thanks, Elba. That did the trick!

Eric

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...