Unable to install fonts due to conflict.

Jul 30, 2020

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We are using the font Monserrat but we use the creative cloud the Monserrat does not appear, it defaults to Arial.

 

We confirmed that the font is not embedded within the PDF file, open the PDF file and press Ctrl-D. Open the Fonts pane and scroll down looking for "DavidD". Next, to the font name, it should not say (embedded). That would confirm that the problem is due to the font not being installed on your system.When I have performed this Ctrl-D – Monserrat does not appear as an option.

When trying to install it says that it cannot donwload due to conflict  - see attached.

I actually just fixed mine this morning. 

 

I uninstalled the font via the control panel and then reinstalled it via the Adobe Creative Cloud app. All seems to be working fine now.

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Collaboration, Libraries

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Unable to install fonts due to conflict.

Jul 30, 2020

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We are using the font Monserrat but we use the creative cloud the Monserrat does not appear, it defaults to Arial.

 

We confirmed that the font is not embedded within the PDF file, open the PDF file and press Ctrl-D. Open the Fonts pane and scroll down looking for "DavidD". Next, to the font name, it should not say (embedded). That would confirm that the problem is due to the font not being installed on your system.When I have performed this Ctrl-D – Monserrat does not appear as an option.

When trying to install it says that it cannot donwload due to conflict  - see attached.

I actually just fixed mine this morning. 

 

I uninstalled the font via the control panel and then reinstalled it via the Adobe Creative Cloud app. All seems to be working fine now.

TOPICS
Collaboration, Libraries

Views

215

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Jul 30, 2020 0
Dec 11, 2020

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Were you able to resolve this issue? 

 

I've got the same problem with Open Sans.

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Dec 11, 2020 0
Dec 14, 2020

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Unfortunltey not. We were told by the supplier that the newest update would resolve it.

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Dec 14, 2020 0
Dec 14, 2020

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I actually just fixed mine this morning. 

 

I uninstalled the font via the control panel and then reinstalled it via the Adobe Creative Cloud app. All seems to be working fine now.

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Dec 14, 2020 0