I have a Creative Cloud for Teams account, and two Macs (OS X Yosemite). On one, no problem On the other, I can't sync of access my files.
Clicking on the Creative Cloud in the toolbar and selecting "Files" gives me a message "Unable to Load Sync Location". The "Contact Customer Support" and "Reload Sync Location" buttons do nothing.
I moved my older Creative Cloud folder (from when it did work). Now I have a new one, but it's empty. The CC app won't open it.
I tried uninstalling and reinstalling CC app.
Anything else I should mention?
Could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at email@example.com.
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
Same issue here... Seems to have also coincided with a recent update to creative cloud.
My issue has been fixed this morning with the update.
Same here, looks like.
Looks like I'm a day late to the party but I too am having the same issue after a recent update. Any help on the way?
I shared the CoreSync file via Google drive.